To order a replacement or an additional remote for Frontier FiOS® TV, chat online or call customer service at 1.800.921.8101.

  • A Technical Support Agent will determine whether your remote needs to be replaced. There is no charge if the agent determines you're eligible for a free replacement.
  • Requests for additional remotes beyond the one that comes with the DVR/STB are available for a one-time charge.
  • For FiOS® TV, Frontier offers a big button remote control option for an additional one-time charge.

The FiOS® marks are owned by Verizon Trademark Services LLC and used under license.

Still need help? Call 1.800.921.8101 or Live Chat

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