Here are the basic requirements for FiOS® TV:

  • FiOS must be available in your location.
  • Home must be wired for cable. You'll use a coaxial cable to connect FiOS® Optical Network Terminal to TV or Set-Top Box.
  • TV sets must be cable-ready to receive local service channels below 49. For High Definition (HDTV) service, TVs must be HD-capable, and HD Set-Top Box and HDMI or DVI cables with adapter are required. For FiOS® TV Digital Video Recorder (DVR) service, TVs need video and audio input:
    • Yellow, white and red cables
    • 3-wire component cables, or
    • S-Video and audio cables.

If you meet these requirements, you may qualify for professional installation or self-installation.

Professional installation If you are not already subscribed to FiOS® Internet, you need professional installation of:
  1. Optical Network Terminal (ONT) on outside of home or garage and battery backup unit inside home or garage. ONT plugs into electrical outlet inside home.
  2. Router provides program information and On Demand programming to Set-Top Box over coaxial TV cables in home. It provides a more secure networking environment and ensures quality of service necessary to deliver FiOS® TV service. Router is required for Video On Demand (VOD) services and can facilitate content sharing in home between Set-Top Boxes (Home Media DVR service).
  3. Cabling inside home from ONT to Set-Top Box/DVR.
  4. Set-Top Box or Cable Card-equipped device for each TV.
    Note: Cable Card-equipped devices cannot access FiOS® On Demand content.
  5. DVR if program recording is desired.
Self-installation If you are an existing FiOS® TV customer, you may be eligible for a FiOS® Set-Top Box Self-Installation Kit. The kit lets you make FiOS® Video Equipment additions, changes or upgrades without a Repair Technician appointment. If eligible, download the Self-Installation Guides:

TV Set Connection Tips
  • Check device connections for each TV before you start. TV screen menus and port configurations vary and most require one or more cables. See your device manuals for directions.
  • When connecting receiver to HDTV set, connection is generally HDMI to HDMI. No HDMI port? Use color-coded component RCA cables that deliver audio/video signals from receiver and plug into matching audio/video RCA inputs on back of HDTV set.
  • HDTV is supported via HDMI or Component (red/green/blue) cables only. For HD picture, Composite (yellow) connector, S-Video, or Coaxial connections are required. For Dolby® Digital 5.1 surround sound, HDMI or TOS Link (optical) connections are required. Baseband (red and white) connectors provide stereo sound only—not Dolby® Digital sound.
  • Make sure connections are secure between each TV, Modem, and receiver. For older TV sets that require coaxial cables, tune TV to channel 3.
Still need help? Call 1.877.600.1511 or Live Chat

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