Here are the basic requirements for FiOS® TV:

  • FiOS must be available in your location.
  • Location must be wired for cable. You'll use a coaxial cable to connect FiOS Optical Network Terminal to TV or Set-Top Box.
  • TV sets must be cable-ready to receive local service channels below 49. For High Definition (HDTV) service, TVs must be HD-capable, and HD Set-Top Box and HDMI or DVI cables with adapter are required. For FiOS TV Digital Video Recorder (DVR) service, TVs need video and audio input:
    • Yellow, white and red cables
    • 3-wire component cables, or
    • S-Video and audio cables.

If you meet these requirements, you may qualify for professional installation or self-installation.

Professional installation If you are not already subscribed to FiOS Internet, you need professional installation of:
  1. Optical Network Terminal (ONT) on outside of building and battery backup unit inside building. ONT plugs into electrical outlet inside building.
  2. Router provides program information and On Demand programming to Set-Top Box over coaxial TV cables in building. It provides a more secure networking environment and ensures quality of service necessary to deliver FiOS TV service. Router is required for Video On Demand (VOD) services and can facilitate content sharing in building between Set-Top Boxes (Home Media DVR service).
  3. Cabling inside building from ONT to Set-Top Box/DVR.
  4. Set-Top Box or Cable Card-equipped device for each TV.
    Note: Cable Card-equipped devices cannot access FiOS On Demand content.
  5. DVR if program recording is desired.
Self-installation If you are an existing FiOS TV customer, you may be eligible for a FiOS Set-Top Box Self-Installation Kit. The kit lets you make FiOS Video Equipment additions, changes or upgrades without a Repair Technician appointment. If eligible, download the Self-Installlation Guides:
TV Set Connection Tips
  • Check device connections for each TV before you start. TV screen menus and port configurations vary and most require one or more cables. See your device manuals for directions.
  • When connecting receiver to HDTV set, connection is generally HDMI to HDMI. No HDMI port? Use color-coded component RCA cables that deliver audio/video signals from receiver and plug into matching audio/video RCA inputs on back of HDTV set.
  • HDTV is supported via HDMI or Component (red/green/blue) cables only. For HD picture, Composite (yellow) connector, S-Video, or Coaxial connections are required. For Dolby® Digital 5.1 surround sound, HDMI or TOS Link (optical) connections are required. Baseband (red and white) connectors provide stereo sound only—not Dolby Digital sound.
  • Make sure connections are secure between each TV, Modem, and receiver. For older TV sets that require coaxial cables, tune TV to channel 3.
Still need help? Call 1.877.600.1512 or Live Chat

Recommended Articles

My Remote Control

Your FiOS® TV remote control puts entertainment at your fingertips. Learn how to get the most out of your FiOS TV experience.  Download the user guide Program ...

Read More
My Set-Top Box

Your FiOS® equipment consists of either a DVR Set-Top Box (Digital Video Recorder) or a Non-DVR Set Top Box, and a Remote Control. Here are instructions for using your Set-Top Box. Be ...

Read More

Find out how to reset or reboot your FiOS® TV equipment and how to fix a pixelated or tiled TV image, plus read troubleshooting tips for your remote control. If your on-screen guide is ...

Read More