Overview

Find out how to reset or reboot your FiOS® TV equipment and how to fix a pixelated or tiled TV image, plus read troubleshooting tips for your remote control and for watching special programming. If your on-screen guide is missing, please use our Support Wizard to restore it. For more information on Frontier FiOS TV, download and print the following:

For on-screen help try the TV Help Videos—just press Menu on the remote and scroll down to Help. Also check out Channel 131 to see what's new! If you still need help, you can call FiOS Technical Support at 1.877.462.0488, 7 days a week, 365 days a year.

Still need help? Call 1.877.600.1511 or Live Chat

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