"FiOS Closed Captioning" Transcript

 FiOS Closed Captioning

Closed Captioning is a feature that provides a running text of on-screen audio. This feature assists the hearing impaired and can also be a worthwhile feature when conditions make it difficult to hear the television. To activate closed captioning, select the Menu, then Settings and then Accessibility.

Choose Closed Captions to adjust your closed captioning preferences. Here, you can turn closed captioning on and also select the size and color of your on-screen captions. Choose either CC1 or CC2 for captions in English.

In rare instances, programming may offer captioning in multiple languages, which can then be selected with CC3, 4, 5, or 6. Once you’ve highlighted CC1 or CC2 and press OK, it’s necessary to press the right-arrow key and press OK again to save this setting.

You should see closed captioning immediately at the bottom of your screen. To turn closed captioning off, simply return to this closed captioning screen and select Off in place of CC1 or CC2.

Thanks for watching. To learn more about your FiOS TV service, be sure to check out the other help videos located in the FiOS TV Help Menu in the Customer Support folder.

Still need help? Call 1.877.600.1511 or Live Chat

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