Need help with your FiOS service? We’ve got several easy ways to help you troubleshoot 24 hours a day, 7 days a week, and they’re all free.
For interactive support on your FiOS TV press the Menu button on your remote. Use the arrows and scroll to Customer Support.
Choose the topic that best describes your issue and press OK. Channel 131 offers a great selection of informational videos that help you learn even more about your FiOS services.
Check out the Getting Started section for automated tools that would walk you through setting up key features like parental controls and voicemail.
You can also visit frontier.com/fioshelp on your laptop, tablet, or smartphone. For quick access to interactive support, search by several help topics to easily troubleshoot common FiOS problems. Remember, FiOS support is available 24/7 online at frontier.com/fioshelp and on your TV channel 131 or Customer Support from the main menu.