The instructional videos in the Video Gallery on this page will guide you through setting up and using your DVR, remote control, wireless TV receiver, and services including pay per view programming, closed captioning, and more. Please note that these videos are intended for Connecticut customers only. You can also find helpful videos on channel 411 or by selecting Go Interactive from your remote control.

Closed Captioning Contact Information
If you have a question or concern about closed captioning on any program, please call Frontier at 877.462.6606. You can also send written correspondence by fax to 304.344.0435, by email to, or by mail to Frontier, 1500 MacCorkle Avenue, Charleston, WV 25396, Attn: Anthony Kasey, Manager.

Consult our helpful graphic if you need to restart your equipment.

Restarting/Rebooting Your Frontier Equipment

Still need help? Call 1.800.318.8268 or Live Chat

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