Frontier Internet | Frontier My Wi-Fi | Troubleshooting

Internet | Frontier My Wi-Fi

How do I fix this error: "There was a problem checking your email address and password. Please try again. (Error #1)"?

To fix this error:
  • First, try releasing and renewing your PC's IP address. For instructions on performing this task, click here.
  • Next, double check to make sure both your email address and password have been entered correctly. Keep in mind, your password is case sensitive.
  • Can't remember what email address you used when you signed up? Click here.
  • Can't remember what password you used when you signed up? Click here.
  • If you are certain that you are using the correct login information, have released and renewed your IP and are still receiving Error #1, please contact Frontier My Wi-Fi Tech Support at 1.800.469.6519, 24 hours a day, 7 days a week.
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