Frontier Internet | Web Safety

Internet | Web Safety

Most Frequently Asked Questions

How do I handle spam when it is downloaded through a computer-based email program?

To properly handle spam when it is downloaded through a computer based email program, such as Outlook, Outlook Express, Thunderbird, Windows Mail, Mac Mail, etc.:
  1. Go to
  2. Enter your email address and password.
  3. Select Login.
    Frontier mail login
  4. Once logged in Select Options from the upper left hand corner.
  5. From the drop down menu Select Mail Options.
    Frontier Mail Options
  6. On the Mail Options screen Select POP & Forwarding.
    POP & Forwarding
  7. Select the option that works best for you.

We recommend the "Don't download spam email" option. Should you ever suspect you are "missing" any email, check your spam folder within Frontier Webmail.

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