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Frontier is ready to keep you connected with 24/7 online support.

Below are tools and resources to better help you self-serve, stay connected and entertained from the safety of your home.

My Frontier Account

Your ID is your first step in taking advantage of all the services we offer. Here’s a quick video to help you set up your ID.

Check your Frontier trouble ticket status easily by entering your ticket number, zip code, and name, or your account number.

You’ve got options. Like signing up for paperless billing or Auto Pay. Here’s how.

Manage your account and enjoy all our features anywhere you go with the MyFrontier App for iOS and Android.

Not finding what you need for My Account? See more how-to-videos and help topics.
You can check online for outages and sign up to receive text message outage updates.


Need some tips to make sure you stay connected? We’ve got you covered.

If you’ve got a lot of devices around your home, here’s the place to find out how to connect them.

When you’re working from home, it’s easy to connect to your employer’s Virtual Private Network.

How to: Change My Wi-Fi Password

Don’t remember your wi-fi password? Want to change it for security reasons? Here’s how.

Not finding what you need for Internet? See more how-to-videos and help topics.


Need to learn how to set up and use your DISH service? Here’s how.

There are lots of options to watch and enjoy. Learn how to find your DISH TV Channels. Here’s how.

Not finding what you need for DISH TV channels? See more help topics.


Great telephone service isn’t just all talk, and you need to keep up with your messages. This is your spot to find out how.

If you are on-the-go, this is the way not to miss one call. Here are the easy steps to do just that.

Sometimes you need to sidestep unwanted calls, like pesky telemarketers. We’ll show you how in just a few simple steps.

Not finding what you need for Voice? See more how-to-videos and help topics.

Still need help? Call 1.866.290.1978

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