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Overview
Get Rid of Problems

Understanding the potential risks of Internet use and taking pro-active measures can go a long way toward keeping you safe from hackers. Here are some helpful tips you can use, including: handling spam, using safety software, and what Frontier is doing about this issue.

Before you get started, you can find out if what you think is a scam is real or a hoax.

Chances are you have received a  virus hoax—a false warning about a computer virus. Typically, the warning arrives in an email or is distributed through a company's internal network. If you get such a message, you can check it out on one of the web sites that tracks hoaxes. Visit  Snopes.com or  Vmyths.com.

Note: Frontier will never send you an email message requesting that you confirm your email address or password. If you ever receive such a message, it is not from Frontier and should be deleted.

Still need help? Call 1.800.239.4430 or Live Chat

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