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Connect My Computer

There are two ways to connect a computer to your High-Speed Internet network: by wireless connection and by wired connection. This article explains how to set up a wireless connection. To start, click your computer operating system below.

To connect your Windows 2000, XP, or Vista computer to a Wi-Fi network:

  1. Make sure that your wireless adapter is enabled on your computer. Some computers have a specific keyboard button to enable and disable wireless capability; others use a key combination to enable and disable wireless capability.
  2. Right-click the wireless connection icon on the right side of the Windows Task Bar and select View Available Wireless Networks.
  3. Click to highlight the name of your home Wi-Fi network. (Unless you have changed it, you can find the name on the sticker on the back of your router.) Click Connect.
  4. When prompted for a Security Key, enter the password. (Unless you have changed it, you can find the password on the sticker on the back of your router.)
  5. You will see a message next to the wireless icon once you are connected.

The router can handle 254 connections, but you really shouldn't have more than 45 connections. Increasing the number of connections decreases the available speed for each computer.

To connect your Windows 7 computer to a Wi-Fi network:

  1. From your Windows desktop, click on the wireless icon in the lower right hand corner of your screen.
    Windows wireless icon in System Tray
  2. From the list of available wireless networks, click to choose your  SSID and click Connect.
  3. If your network requires a password (which is recommended), enter it in the space for a Security key and click OK.
  4. The wireless icon will indicate when your computer is connected.

Be sure to watch the  Connecting to Wireless: Windows 7 video.

To connect your Windows 8 computer to a Wi-Fi network:

  1. Bring up the Charms menu by hovering your mouse in the lower right hand corner of the screen.
  2. Click the Settings icon, then click the Wireless icon.
  3. Click to select your network's name in the list and click Connect.
  4. Enter your network's security password in the network security key field and click Next.
  5. Click Yes if this is your home network; click No if you're connecting to a network that is not your own.

Be sure to watch the  Connecting to Wireless: Windows 8 video.

To connect your Macintosh computer to a Wi-Fi network:

  1. Click on the Wireless icon near the upper right corner of the screen.
  2. Find the network you wish to connect to and click on it.
    Note: If you do not see any wireless networks or your Wi-Fi capability is not turned on, scroll to the bottom of this section and read How to perform a Macintosh AirPort setup below.

    Connect my Macintosh wirelessly

  3. If the network is password-protected, type in the password and click Join.

    Connect my Macintosh wirelessly

  4. Your Mac will now join the wireless network automatically. The wireless icon will change from gray to black when it is connected:

    Connect my Macintosh wirelessly

    You will also be able to see the network with a check next to it if you click on the wireless icon:

    Connect my Macintosh wirelessly

Be sure to watch the  Connecting to Wireless Internet - Mac video.

How to perform a Macintosh AirPort setup:
If you have successfully connected to a wireless network, the following is not necessary. Use these instructions only if your Mac is unable to find a wireless network.

  1. Click the wireless icon from the desktop of the Macintosh on which you wish to configure a wireless connection.
  2. Select Create Network from the menu that appears.
  3. Enter a name for the network (this should match the  SSID of your router/modem—check your device for a sticker containing this name).
  4. Click Show Options to proceed.
  5. Select Enable encryption (using  WEP) and enter the Security Key (password) found on the sticker on your device in the Password and Confirm fields. Click OK to register the changes.

Connecticut customers using the 2WIRE Gateway: Your firewall is enabled by default. We recommend you only use one firewall so you don't slow down your connection speed. For complete instructions read pdf-icon How to Enable or Disable the Firewall in your Frontier-Provided Modem or Gateway. You may also want to read pdf-icon How to Enable WEP or WPA Security on Your Frontier-Provided Gateway.

If you are not sure which device you have, look for a sticker on the device with information that includes "2WIRE" or "Motorola". Then pdf-icon read these instructions.

Still need help? Call 1.800.239.4430 or Live Chat

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