Here are some quick facts to guide
you to peak performance.
Many factors affect your Wi-Fi
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Location makes a difference:
- Distance from the Wi-Fi Router or Extender
- Thick walls or router and devices on different floors
- Cordless phones, baby monitors & microwaves
- Devices using Bluetooth
- Other Wi-Fi networks near your home
Other devices can affect your signal too:
Also note that other Wi-Fi networks near your home can impact your Wi-Fi signal and speed.
Network speed and Wi-Fi Speed
The speed you get on hardwired computers is different than the speed of your Wi-Fi. Your hardwired computer is connected directly to your network. The Wi-Fi signal travels through the air to reach your devices. That’s why it’s affected by walls and other signals.
Go to speedtest.frontier.com and take your network for a test run! The speed test will measure the speed delivered to the specific device you are using for the test. We recommend running this speed test from a computer that is wired to the Frontier-supplied router. Using a wireless device will not give you an accurate measure of the speed as it will test the speed of your home Wi-Fi rather than the speed of the network connection.
Newer devices perform better
If you have Fiber Internet service, the speed of your service will likely exceed the capabilities of your mobile devices, even if they are the latest models. The older your mobile device, the more likely you’ll have older Wi-Fi technology that will result in slower Wi-Fi speed results. However, the Fiber Internet service will still support multiple devices at the same time.
How to amp up your Wi-Fi
A Wi-Fi Health Check Finds any Dead Zones
If Frontier performed a Wi-Fi health check, the technician evaluated the Wi-Fi strength throughout your home to identify areas that need a Wi-Fi boost. The technician’s recommended solutions, such as a Wi-Fi EveryWare Extender, can improve your in home Wi-Fi coverage.
Wi-Fi EveryWare
Wi-Fi EveryWare is special software in our latest routers that helps maximize the capabilities of your Wi-Fi connected devices while also making your Wi-Fi easier to use. While all of our latest routers have dual-band Wi-Fi, with Wi-Fi EveryWare you’ll only need to connect devices to a single network name and the software will automatically connect you to the best performing Wi-Fi.
Optional Wi-Fi EveryWare Extenders
Wi-Fi EveryWare Extenders can be added to your home network to increase Wi-Fi coverage in areas that need it. They’ve been specifically designed to work with your Wi-Fi EveryWare capable Router and to seamlessly steer devices between the router and the extender while retaining the single network name and optimizing performance. Wi-Fi EveryWare Extenders can be purchased ($75 one-time fee).
Use the MyFrontier App to control your Wi-Fi settings
You’ll have quick access to Home and Guest Wi-Fi settings from your smartphone or tablet. Download the app here
You can also use the app to manage your Frontier account.
Keep your devices protected
Part of a great Wi-Fi experience is staying safe and secure. Frontier Multi-Device Security lets you protect up to 10 devices from online threats such as malware, ransomware, viruses and phishing scams. Your 10 devices can include PC, Mac, Android and iOS devices. At no additional charge, you also get Frontier Secure PWD™, our password manager service.
Looking to help yourself? Look here.
For troubleshooting support, we’ll walk you through it here.
