Several Ways to Pay

We make it as easy as possible for you to pay your bill by offering a wide variety of payment options, including online, by mail, in person, by phone, Auto Pay.

Problem Paying Your Bill?
If there's going to be a problem paying your bill by the day it is due, for any reason, give us a call! We will work with you to help prevent you from losing your services.

The Collections Department can also help with payment arrangements either by  email or calling 1.800.921.8105.


Online
Visit Frontier.com
No Fee

Choose Billing tab. Payment is posted to your account one hour after it's received.

Pay online and take control of your account. Manage payment methods online. Note: To pay online you need to create your Frontier ID.

Acceptable Payment Methods: Checking Account (ACH Payment), Debit Card, Credit Card (Visa, MasterCard, Discover, AMEX)
Express Pay No Fee

Pending payment is displayed immediately. Balance updated next day for credit card payments and next business day for checking account payments.

Acceptable Payment Methods: Checking Account (ACH Payment), Debit Card, Credit Card (Visa, MasterCard, Discover, AMEX)
MyFrontier App
Download MyFrontier App
No Fee

Pending payment is displayed immediately. Balance updated next day for credit card payments and next business day for checking account payments.

Pay your bill through the MyFrontier mobile app and take control of your account. Manage payment methods, Auto Pay and paperless billing.

Acceptable Payment Methods include: Checking Account (ACH Payment), Debit Card, Credit Card (Visa, MasterCard, Discover, AMEX)
Pay By Phone
1.800.801.6652
$3.50 fee

Payment is posted to account one hour after it's received.

To pay by phone, call automated payment service at 1.800.801.6652 and have your account number ready.

Acceptable Payment Methods: Checking Account (ACH Payment), Debit Card, Credit Card (Visa, MasterCard, Discover)
Pay By Mail
Frontier Communications
PO Box 740407
Cincinnati, OH 45274-0407
No Fee

Payment is posted to account after 5:30 p.m. on day received.

To pay by mail, send a check or money order to the address shown here. Make sure to include your payment stub and your account number on your check or money order.

Overnight Address:
Frontier Communications
63 Stone Street, 2nd Floor
Rochester, NY 14646-0400
Pay in Person
(Agent Locations)
Find a Payment Location
$1.50 fee

Payment is posted to account next business day.

We have a large network of nearly 25,000 locations where you can pay your bill in person. These include national retailers, convenience and grocery stores and many more.

Acceptable Payment Methods: Cash, Check, Money Order.

CheckFreePay | Find a Retail Store
Pay in Person
(Select Frontier Retail Stores)
Find a Payment Location
No Fee

Payment is posted to account next business day.

To pay in person, visit the nearest Frontier retail location that accepts payments as not all stores accept payments. Acceptable Payment Methods include: Cash, Check, Money Order.

Find a Retail Store
Still need help? Call 1.800.921.8102 or Live Chat

Recommended Articles

MyFrontier App

The MyFrontier mobile app makes it easy for customers with a Frontier ID to manage their Frontier account from mobile devices. Available for Android and iOS devices, you can download the ...

Read More
Make Account Changes

Choose the type of change you want to make and click below for instructions. Profile Changes Log in to  frontier.com and click My Profile. In Frontier ID, Password & Email ...

Read More
Create My Frontier ID

Your Frontier ID gives you access to the  Frontier Account Management Portal where you can pay your bill and manage your Frontier residential account. Once you have created your ...

Read More