Bad connection

If you're experiencing issues while trying to connect to the internet, we have troubleshooting tools for you.

Automated Troubleshooting Tool

Equipment Reboot

  • If you can't log in to use Automated Troubleshooting, follow these reboot directions.

Support Wizards

For more help, speak to our Technical Support team at 1.800.239.4430.

The FiOS® marks are owned by Verizon Trademark Services LLC and used under license.

Still need help? Call 1.800.239.4430 or Live Chat

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