If you're having trouble connecting to the internet, try these tools and tips.
Should you reboot?
If you have no connection, check to see if there is a service outage in your area before you reboot your equipment.
Enter your billing telephone number* below.
Billing Telephone Number*
*This is your Frontier telephone number or the first 10 digits of your Frontier account number.
1. Automated Troubleshooting Tool
- Go to our Troubleshooting page and log in with your Frontier ID if prompted.
2. Equipment Reboot
- Follow these reboot directions if you can't log in to use Automated Troubleshooting.
3. Support Wizards
FiOS® Customers:
Vantage™ by Frontier® Customers:
High-Speed Internet Customers:
All Frontier Customers:
For more help, speak to our Technical Support team at 1.800.239.4430.
The FiOS® marks are owned by Verizon Trademark Services LLC and used under license.