Get help with your YouTube TV subscription and answers to frequently asked questions.
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You need a Google account to use YouTube TV. If you don’t have a Google account, create one here. Then proceed to the steps below.
Note: If you have a Google account and previously used it for a free trial or subscription to YouTube TV, you can't use it to activate your discounted service through Frontier. You’ll need to create a new account here.
If you have a Google account and you've never used it for a free trial or subscription to YouTube TV, you can proceed to the steps below.
An authorization screen will appear, asking for permission to allow us to start, and add, or remove paid subscriptions to your YouTube account.
After you allow Frontier access to your Google account, you’ll be taken to a page that gives you an overview of your special savings and monthly payment.
No, you can watch YouTube TV anywhere on any connected device and platform within the United States. However, you must log in to YouTube TV from your home address at least once every 3 months (90 days) or you will not be able to access your YouTube TV services.
Yes, you can add or remove additional YouTube TV services at any time directly through YouTube TV. Some restrictions may apply.
New and existing Frontier internet customers who aren’t current YouTube TV subscribers can sign up for YouTube TV through Frontier.
If you’re having issues with YouTube TV program availability or quality, get assistance here.
Pricing may vary based on plan and discounts. Select here to learn about current prices and packages.
Yes, you may qualify for a discount to the YouTube TV Base Plan if you are new to YouTube TV and have Frontier Internet service suitable for streaming. You can see our current offers and eligibility at frontier.com/shop/tv.
No, there's no contract for YouTube TV. It's a monthly subscription, and you can cancel your service at any time.
You’ll find your YouTube TV charges on your Frontier bill under “Other Service Charges and Credits” in the “Details” section.
As a YouTube TV subscriber you may see sales or communications taxes on your YouTube TV monthly bill, depending on state and local tax laws in your location. Tax rates and types can vary by state, territory or city, and are based on current rates at the time of your monthly charge.
Unfortunately, we can’t add your existing YouTube TV service to your Frontier bill.
If you don’t pay your bill on time, your Frontier account could be disconnected, and if disconnected, your YouTube TV service will be cancelled.
You could lose your YouTube TV discount for multiple reasons, including:
Unfortunately, you can’t get your discount back once you lose it.
No, you won’t get a credit for YouTube TV if your Frontier internet has an outage.
You can cancel your YouTube TV service through your YouTube TV account or chat with us.
Unfortunately, we can’t add your existing YouTube TV service to your Frontier bill. If you’re signing up for YouTube TV through Frontier, you’ll need to cancel your current subscription through Google. Otherwise, you’ll continue to be charged by Google and will be charged by Frontier when your account is activated.
Note: You can sign up for YouTube TV through Frontier with a Google account that was previously used to subscribe to YouTube TV, but you won’t be eligible for the Frontier discount.
Yes, you can watch YouTube TV on any 3 devices at the same time.
Yes, if you’re logged in to the same account on both devices.
If you’re not logged in, you’ll need to sign in with the Google username and password you use for YouTube TV.
You can search movies and shows by program, network, actor or director. You can also browse the Live TV guide.
Yes. YouTube TV comes with free, unlimited cloud DVR storage to record all your favorite movies and shows.
If you use a Google Chromecast 4K device, you can change channels and search for specific channels using your voice.
Yes, you can order additional add-on channels through YouTube TV. For more information go to https://frontier.com/shop/tv.
Many sports channels are included with the Base Plan, and additional channel options are available. Enter your home zip code at tv.youtube.com/welcome to find out which channels are available in your area. Some restrictions may apply.
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