How to install eero as a new Frontier customer

Download the eero app and follow the instructions to set up your new eero devices and Wi-Fi network.

Download the eero app

Download the eero app, create an account and follow the steps in the app to complete installation.
DOWNLOAD APP

Need some extra help? Watch the video below or download the eero app guide.
video

How to install an eero device as a new Frontier customer

Follow these steps if you’re new to Frontier and setting up Frontier Fiber internet and eero for the first time.

Managing your eero devices after installation

Get help with some common eero management topics below:

Create profiles and set parental controls

Set up a guest network or share Wi-Fi details

Restart your network or eero

View or change your Wi-Fi’s name and password

How to connect 2.4 GHz Wi-Fi devices to eero

    MANAGE YOUR EERO

    eero installation FAQs

    What does my Ethernet jack look like and where can I find it?

    Ethernet jacks typically look like a larger phone jack. You can typically find them on the lower parts of your wall. Be sure to check behind curtains, sofas, your TV console, etc. If you’re having trouble locating an Ethernet jack on your walls, it may be found in a panel box in your master bedroom closet, laundry room or garage.

    My eero device is flashing different colors during setup. What do they mean?

    Blinking blue: eero is ready to be set up using the eero App.
    Solid blue: The eero app is connected to your eero.
    Blinking white: Connecting to the internet.
    Solid white: Connected to the internet.
    Red: No internet connectivity.

    eero frequently asked questions

    What are the eero technical specifications?

    eero 6
    • Dual-band Wi-Fi 6
    • Two 1.0 GbE ports
    • Supports 75+ devices
    Coverage
    • 1 device: Up to 1,500 sq. ft.
    • 2 devices: Up to 3,000 sq. ft.
    • 3 devices: Up to 4,500 sq. ft.
    eero 6+
    • Dual-band Wi-Fi 6
    • Two 1.0 GbE ports
    • Supports 75+ devices
    Coverage
    • 1 device: Up to 1,500 sq. ft.
    • 2 devices: Up to 3,000 sq. ft.
    • 3 devices: Up to 4,000 sq. ft.
    eero Pro 6
    • Tri-band Wi-Fi 6
    • Two 1.0 GbE ports
    • Supports 75+ devices
    Coverage
    • 1 device: Up to 2,000 sq. ft.
    • 2 devices: Up to 4,000 sq. ft.
    • 3 devices: Up to 6,000 sq. ft.
    eero Pro 6E
    • Tri-band Wi-Fi 6E
    • One 2.5 GbE port and one 1.0 GbE port
    • Supports 100+ devices
    Coverage
    • 1 device: Up to 2,000 sq. ft.
    • 2 devices: Up to 4,000 sq. ft.
    • 3 devices: Up to 6,000 sq. ft.
    eero Max 7
    • Tri-Band Wi-Fi 7 concurrent 2:4:4
    • Two 10 GbE ports and two 2.5 GbE ports
    • Supports 200+ devices
    Coverage:
    • 1 device: Up to 2,500 sq. ft.
    • 2 devices: Up to 5,000 sq. ft.
    • 3 devices: Up to 7,500 sq. ft.

    Do I need the eero app?

    Yes. The eero app will walk you through a quick and easy setup process. You’ll also use the app to personalize and configure your network, set up a guest Wi-Fi network and manage your network anytime, anywhere.

    Download the eero app for Android or iOS.

    To get the most out of your app, see the app guide.

    Can I get additional eero extenders from Frontier?

    Yes. Additional extenders are available for $5 each per month.

    Are eero device models compatible with one another?

    Yes. Frontier-provided eero mesh routers are compatible with each other and any existing eero devices you have.

    eero support

    Find answers and information about everything eero in eero’s Help Center. Need support with your Frontier internet or services? Chat with us.
    GET EERO SUPPORT

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