Support Wizard

Does only one of your phones have static and the others sound clear?

Plug the phone with static into the wall jack where the clear-sounding phone is now.

You may have an issue with the phone wiring in one phone jack in your home.

You may contact us for a service appointment, but please be aware that there may be a charge. Call us at 1.800.921.8101 to find out.

If you prefer, you may choose to hire an electrician instead.

If one phone has static no matter where you plug it in, the problem is with that phone.

If your phone takes a battery, try putting in a new one. If your phone doesn’t use a battery, it may be damaged. You may need to replace it.

We're glad the Support Wizard was able to help you resolve this issue.

We’re sorry you’re having problems. If this has not resolved your issue we can help you. Please chat with us for assistance.