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Frontier Email Security Upgrade

If you access your Frontier email account with a third-party email program (e.g., Outlook, IncrediMail, MacMail, Mozilla Thunderbird and others), an important security enhancement may need your attention. Yahoo, the platform Frontier uses to provide you with email service, implemented a new and [...]


Change My Password

You have 3 passwords associated with your account. One is your Frontier ID for billing and tracking your services. One is for your Frontier email account. The other is for your Frontier supplied router. Change Your Frontier ID password 1 Log In to [...]


Set Up Email in Other Programs

We've put together step-by-step instructions to help you set up your Frontier email account in a wide variety of email programs that you might be using. (Not sure? Find out how to tell which program you are using.) To get started, choose your email software: Eudora Microsoft Windows [...]


Use Frontier Yahoo! Mail

Frontier Yahoo! Mail enables you to check your email from any device that has Internet access. You'll be able to send and receive email, as well as create and maintain an address book away from home. There is no additional charge to use our Frontier Yahoo! Mail service. Learn about its basic and [...]


Access Frontier Email on Mobile Devices

If you plan to use your Frontier email account on your home computer, you can go right to  https://webmail.frontier.com and log in. But if you'd like the added convenience of accessing your email on your mobile device, choose your type of device—Apple iPhone or iPad, BlackBerry, Droid, [...]


Troubleshooting

Sometimes things can go wrong and you need a little help. And sometimes you find that you've become a more advanced user who needs more information so you can get to the next level. Here are instructions for forwarding your email to another email address, what to do about a forgotten username or [...]


Enable SMTP Authentication

Once you've followed the instructions to set up your Frontier email account in the email program of your choice (see Set Up Email in Other Programs), you'll need to follow these instructions to enable SMTP authentication. SMTP Authentication is a security measure that dramatically cut down on spam [...]


Use Frontier Mail

Some customers have chosen to use Frontier Mail although it is no longer available to add to new or existing Frontier accounts. Frontier Mail contains a number of basic topics and advanced features you can use on your computer or mobile device. If you are an existing user, be sure to read the [...]


Video Transcripts: Email

Did you know Frontier has produced more than 100 self-help videos? They are all available in our Video Gallery, and you will find some of the most popular videos attached to individual Help Center articles. Here are links to our videos explaining how to use your Frontier email account, along with [...]