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Call Forwarding

Call Forward Unanswered/No Answer

When you can't answer your phone, Call Forward Unanswered/No Answer lets you to redirect incoming calls to another number. Only unanswered calls will be forwarded to the number you designate.

Activate: Dial 9 2 from a Touchtone phone or 1 1 9 2 from a Rotary/Pulse. Listen for a special dial tone, then enter the number of rings to allow before forwarding. Dial the number that you want your calls forwarded to. Call Forwarding is activated when someone answers the number you dialed. If you receive a busy signal or no answer, hang up and try the first two steps within two minutes. You will get a confirmation tone indicating that this option is activated.	Exceptions: For Seneca Gorham: Dial 5 2. For Rochester: Dial 4 4. For Rochester: To change the amount of times your phone rings before your calls are forwarded: Dial 4 0 from a Touchtone phone or 1 1 4 0 from a Rotary/Pulse phone. Listen for a second dial tone and then dial the number of seconds (from 5 to 60) to wait before your unanswered calls are forwarded (your phone rings every 5 seconds). Listen for a confirmation tone.
Deactivate: Dial 9 3 from a Touchtone phone or 1 1 9 3 from a Rotary/Pulse phone and listen for a confirmation tone.	Exceptions: For Seneca Gorham: Dial 5 3. For Rochester: Dial 4 5.

Still need help? Call 1.800.921.8102 or Live Chat

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