Here are some basic instructions to get you off to a smooth start with your DISH TV service from Frontier.
- Tune to channel 101—the DISH Network Neighborhood—for a 30-minute program designed to make you familiar with your services quickly and easily.
- Access technical support directly from the DISH web site.
- To make any changes to your DISH service with Frontier, give us a call.
- To learn what's included in the Standard Professional Installation, see the DISH TV details.
|Power on & off||
|Change channels||Three ways to change channels on your DISH receiver:
|Use correct input or channel||TV must be set to correct input or channel to enjoy DISH service—usually HDMI1 and channel 3 or 4. If screen is black, blue, or snowy, TV may be set to wrong input or channel. The following can cause TV to be on wrong input or channel:
|Select a Favorites List||Three Favorites Lists have been pre-programmed:
|Exit on-screen menus||Press and release VIEW LIVE TV.|
|Set Closed Captioning||Closed Captioning shows text version of program on your TV screen. Helpful for hearing-impaired people, and useful in noisy places like a sports bar.
To use Closed Captioning:
If you have a question or concern about closed captioning on any program, please call Frontier at 1.877.462.6606. Or send written correspondence by fax to 1.304.344.0435, by email to Video.Closed.Caption@ftr.com, or by mail to Frontier, 1500 MacCorkle Avenue, Charleston, WV 25396, Attn: Anthony Kasey, Manager.
|Set up Parental Locks||Limit programming that can be watched on your receiver to ensure programming is appropriate for your home or business. To access: