Solución de problemas

Troubleshoot Internet Issues

If you're experiencing issues while trying to connect to the internet, we have troubleshooting tools for you. Automated Troubleshooting Tool Automated Troubleshooting can resolve many common internet connection issues. Go to our Troubleshooting page and log in with your Frontier ID if [...]

Service Outages

Did you lose your power? Are your TV and internet services not working? Call 1.800.921.8101 to report an outage or find out the outage status in your area. Note: For many Frontier voice customers, your phone service will continue to work for a minimum of 8 hours with a fully-charged battery [...]

Liberar/renovar dirección IP

Para resolver un problema de conexión de internet que no se haya resuelto al reiniciar tu enrutador, intenta liberar y renovar tu dirección IP. En una computadora con Windows: Haz clic en Start (Inicio) > Run (Ejecutar) y escribe cmd en el campo Open (Abrir), luego, presiona [...]