Terms and Conditions

Frontier Communications Corporation is committed to maintaining the integrity of all our telecommunications systems. To achieve these goals, we observe and enforce the following Terms and Conditions:

General Terms and Conditions



Prior to January 1, 2016



Online Services, Terms of Service and Conditions

Frontier Secure

Applicable to orders placed after May 2013
Applicable to orders placed prior to May 2013
Customers who placed orders after July 23, 2014
Customers who placed orders after March 17, 2013

Promotional Offers



Frontier policies | Frontier tariff information

*No longer offered.
**Not available in all areas.
***Effective January 1, 2016, Frontier updated the applicable Residential Internet Service Terms and Conditions and combined these terms with the existing fiber-based internet Terms and Conditions.