Frontier Policies


Frontier Communications Corporation is committed to maintaining the integrity of all our telecommunications systems, while respecting and protecting our customers' privacy. To achieve these goals, we observe and enforce the following policies:

View Frontier's Terms and Conditions.

Note: As you may have read or heard on the news, some telephone companies have been mentioned as having provided customer telephone information to the U.S. National Security Agency (NSA). The news suggests that the requests for phone records may have been made without proper legal authority. Frontier customers can be confident that your privacy is our priority. We do not, and will not, disclose your phone records to third parties unless required to do so by law, such as a court order or subpoena.

If you have any questions, please email us at frontier@ftr.com.