When you enroll in Frontier Secure® Identity Protection, you'll set up a User ID and password. Then you can log in to the portal to review your monitoring status.

Did You Order by Phone?

After placing your order for Identity Protection by phone, you should have received an email containing your Member ID and Password. To enroll, go to  http://idmonitoring.frontier.com.

  1. Log in with your Member ID and password, and click Submit.
  2. Enter your date of birth and Social Security Number as requested.
  3. Click to agree to the Terms and Conditions and Privacy Policy.
  4. Click Create Account.
  5. Answer a few simple questions to verify your identity and click Submit.
  6. Enter the details of the various accounts you want monitored and click Continue. The enrollment process is complete.

Did You Order Online?

After placing your order for Identity Protection online, you should have received an email containing your Username and Password. To enroll, go to  http://protectme.frontier.com.

  1. Enter your Username and Password, and click Submit.
  2. Click to agree to the Terms and Conditions and Privacy Policy.
  3. Click Create Account.
  4. Answer a few simple questions to verify your identity and click Submit.
  5. Enter the details of the various accounts you want monitored and click Continue. The enrollment process is complete.

Important Notes:

  • The enrollment process requires Internet Explorer version 9 or later.
  • If you provide your Social Security Number, we will monitor and notify you of possible fraud. This information is kept in a secure location and is only used to periodically check proprietary databases for changes or manipulations of this number.
  • Be aware that we can't tell you where your Social Security Number, credit card number or debit card number was found. This is because Global ID Monitoring and its partners keep all details confidential to prevent hackers from gaining access to our business system—and your data.
  • If you receive an alert email indicating that your status has changed, you may be at risk for identity theft or fraud. Please login to your Global ID Monitoring dashboard whenever you receive an alert to get more information.
Still need help? Call 1.888.403.6037 or Live Chat

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