How to recover your Wi-Fi password

Forgot your Wi-Fi password? No problem. Here’s how to recover your Wi-Fi password on your computer or through the MyFrontier app.


How to find your Wi-Fi name and password

To set up a Wi-Fi connection on your devices, you'll need your wireless network name and password. This video will show you how to find them.

How to change your router’s password with the MyFrontier app

  • Customers with an Arris router: Tap Manage Wi-Fi on the MyFrontier home screen. This opens a page where you can manage your Wi-Fi network name and password.
  • Customers with an eero router: Tap the eero app button inside the MyFrontier app. This opens the eero app where you can manage your Wi-Fi settings, including your password.
Get MyFrontier App

Recover your password on a Windows PC

Your computer must already be wirelessly connected to your home network.
  1. Click the Wi-Fi icon on your computer’s task bar
  2. Click Network & Internet Settings
  3. Click the Wi-Fi tab on the left side of the Settings window
  4. Select Change adapter options below Related settings
  5. Click your Wi-Fi network
  6. Select View status of this connection
  7. Click Wireless Properties
  8. Select the Security tab and locate the Network security key field
  9. Click the checkbox for Show characters to see your Wi-Fi network password

    Recover your password on Mac

    1. Click the search icon in the menu at the top of your screen
    2. Type Keychain access and press the return button
    3. Click on System then Passwords under Categories
    4. Locate the name of your wireless network
    5. Click Show password
    6. Type your username and password to authenticate your account
    7. Click the Show Password button


      • Recover your Wi-Fi password in the MyFrontier app
      • Recover your password on PC
      • Recover your password on Mac


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