Terms and Conditions

Frontier Communications Corporation is committed to maintaining the integrity of all our telecommunications systems. To achieve these goals, we observe and enforce the following Terms and Conditions:

General Terms and Conditions


High-Speed Internet



Online Services, Terms of Service and Conditions

Equipment Protection Plans 

Applicable to orders placed after May 2013

Applicable to orders placed prior to May 2013

Former Verizon Customers that placed orders after July 23, 2014

Former Verizon Customers that placed orders after March 17, 2013

Promotional Offers


*No longer offered.
**Not available in all areas.
***Effective January 1, 2016, Frontier updated the applicable Residential Internet Service Terms and Conditions and combined these terms with the FiOS Internet Terms and Conditions.