fiber
internet
is coming
We’re investing in your community and upgrading your area to our ultrafast fiber network. Learn more about the process below.
We’re excited to bring fiber internet to your community, but we know you might have questions
about the process. Here’s what you can expect.
Our crews will walk the neighborhood gathering information needed for construction.
Next, all utility companies will mark the locations of their lines with temporary, water-based paint or flags to guard against damage and ensure public safety.
All work will be permitted with the appropriate governing agencies prior to the start of construction and utilize authorized rights-of-way and easements.
After marking utilities, our teams will use specialized equipment to pull fiber lines through underground conduit or attach them to utility poles. At times, we may trim trees or branches for safety. 
We know it can seem overwhelming to see all this activity in your community. We will restore any impacted streets, sidewalks or landscaping to as good as it was before when the installation is completed.
Once construction is complete and fiber internet is available for installation at your specific location, you’ll receive multiple communications like door hangers and mailers so you can sign up and schedule installation at your address.
Instead of using an electrical current, fiber cables literally carry data using beams of light.
Fiber internet is more secure and reliable than copper. With fiber cables, data can be sent much farther while maintaining signal strength.
Fiber-optic cables are designed to survive Mother Nature. Their protective covering makes them weatherproof and temperature-proof.
Fiber-optic technology helps communities by empowering local businesses and attracting or retaining residents as remote work opportunities grow. Plus, fiber uses less energy than broadband alternatives, helping communities reduce their environmental footprints.
Fiber technology is future-proof. Unlike older copper lines, it uses light to send data. As equipment used to transmit data gets better, existing fiber lines can carry more data without an upgrade. That means fiber can support the ultrafast speeds of today and the future.
Construction timelines can vary based on a number of factors, but we work as quickly, efficiently and safely as we can to bring you fiber.
Utility companies use temporary, water-based paint and colored flags to mark the locations of utility lines (i.e., water, sewer, gas and power lines, etc.) to guard against damage and ensure public safety. Crews will identify these lines and may place temporary markers in or near your yard but mainly in the public utility easements across the neighborhood, including roads and sidewalks.
At times, construction crews may need to access easements on your property. Here’s how you can determine if you have an easement:
Our crews do their best to complete work as quickly as possible and remove ‘No Parking’ zones from your neighborhood. We realize this is an inconvenience, but these temporary zones allow our crews to safely access and work in different construction areas.
When we bury fiber lines, it means service will be available for installation once a group of homes or businesses are collectively connected to the network and we’ve completed testing. When fiber is available for installation at your specific location, you’ll receive multiple communications like door hangers and mailers so you can sign up and schedule installation at your address.