My Secure PWD Password

You can let Secure PWD auto-generate a password for you.

Your device Auto-generate a password
Computer
  1. Open Secure PWD and enter your master password.
  2. Go to the account you would like to change the password, and click the edit button.
  3. Click on the dice icon. This takes you to the Password Generator.
  4. Drag the slider from side to side to select the amount of characters you want in your password.
  5. Check or uncheck the boxes to select the type of characters you want in your password. For example, lower case letters (abc), upper case letters (ABC), numbers, or special characters (+.-_).
  6. Click on Use this once you are satisfied with your newly generated password shown at the top.
  7. Click Save.
Android device
  1. Go to an entry and tap the edit button.
  2. In the password field, tap the dice icon. This takes you to the Password Generator.
  3. Drag the slider from side to side to select the amount of characters you want in your password.
  4. Tap on the type of characters you want in your password. For example, lower case letters (abc), upper case letters (ABC), numbers, or special characters (+.-_).
  5. Tap the dice icon to change the variation.
  6. Tap the checkmark icon to save.
iOS device
  1. Go to an entry, and tap the edit button.
  2. Tap Generate.
  3. Drag the slider from side to side to select the amount of characters you want in your password.
  4. Tap the buttons on the right-hand side to select the type of characters you want in your password. For example, lower case letters (abc), upper case letters (ABC), numbers, or special characters (+.-_).
  5. Tap Re-generate to change the variation.
  6. Tap Use.
  7. Tap Save.
  1. In the app, go to the entry you want to edit.
  2. Tap the edit button.
  3. In the password field, tap the eye icon. This will let you see the password for edit.
  4. Touch the screen so the slider appears, and drag the slider to the letters or characters you want to edit.
  5. Edit the password, and tap the checkmark icon on an Android or Save on an iOS device.
  1. Open the Secure PWD app on any of your devices.
  2. Click Settings > Change Master Password.
  3. Type in your old master password.
  4. Type in a new master password.
  5. Confirm your new master password.
  6. Click Change.

Note:

  • Once you have changed your Master Password on one device, you must use the new password on all your synchronized devices.
  • If you had previously created a QR recovery code in the event you forget your master password, you must create a new QR recovery code for your newly created master password.

To recover your master password you must have previously created a QR recovery code. We have consciously chosen not to use security questions to allow you to recover your master password because it is easy to find correct answers to typical password reset questions by going through publicly available records about you or any traces you leave behind. Ultimately, security questions reduce your level of security, therefore we don't use them in Secure PWD.

Your device Recover your master password
Computer
  1. Open up Secure PWD on your desktop computer.
  2. Click Forgot Master Password?
  3. Click Import image.
  4. Select the QR recovery code image file, and click Open. Your master password appears on the screen, and you can log in immediately.
  5. Tap Log in.
Mobile device
  1. Open up Secure PWD.
  2. On the login screen, tap Forgot Master Password?
  3. Tap either Import Image or Scan Recovery Code.
  4. Select the image file or scan the image. Your master password appears on the screen, and you can log in immediately.
  5. Tap Login.
¿Aún necesitas ayuda? Llama al 1.888.620.3663 o Chatea en vivo

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