You must return equipment within 30 days of completing your equipment return request. If we haven’t received your equipment within that time, you’ll be charged up to $150 for each unreturned device.
You must return the following internet router models if you upgrade or change service. You can find the router model number on the back of the device.
Other Frontier equipment, including Video and TV devices such as DVR or set top boxes, does not need to be returned. If you have Frontier equipment that doesn’t need to be returned, please recycle it.