How to pay your bill

We offer several easy and convenient ways to pay your bill. Learn more about each option below.
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How to pay your Frontier bill

Learn the different ways you can pay your Frontier bill so you can choose the method that works best for you.

Auto Pay

Auto Pay is the safe, easy, secure way to pay your bill automatically by bank account, debit card or major credit card.
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Note: Your automatic payments will begin right away unless your current bill is due within 24 hours.

How to make a one-time payment in the MyFrontier app

You can schedule a one-time payment for up to 45 days in advance in your account or the MyFrontier app.
  1. Sign in to the MyFrontier app for Android or iOS
  2. From your dashboard, tap Make a Payment. Or tap the billing icon then Make a Payment.
  3. Tap Total balance then select the amount you want to pay: your total balance, current balance, past due amount or custom amount. Tap Select amount.
  4. Choose a payment date and tap Select payment date.
  5. Choose your payment method and tap Select payment method.
  6. Tap the Pay button.

How to make a one-time payment with Express Pay

Use express pay to make an easy, one-time payment today.
  1. Visit frontier.com/expresspay.
  2. Enter your account number and email or account number and ZIP code.
  3. Provide your payment details.
  4. Submit your payment.

MyFrontier app

Manage your account anytime, anywhere with the MyFrontier mobile app.
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How to make a one-time payment from your account

  1. Sign in to your account.
  2. Select Make a Payment from the My Bills tile.
  3. Select your payment amount, payment method, and the payment date.
  4. Accept the payment terms and conditions.
  5. Click Submit Payment.

How to pay by mail

Make your check out to Frontier and write your 17-digit account number on the “For” line. There is no fee to pay by check or money order through the mail.

Note: Payments are posted to your account after 5:30 p.m. on the day they are received.

Standard payments
standard payment address PO Box 74047 Cincinati, OH 45247-0407
Overnight payments
address for overnight payments 5050 Kingsley Drive Cincinatti, OH 45227-1115

How to pay by phone

Call our Automated System at 1-800-801-6652 to pay your bill by phone. There are no fees for phone payments using our automated system.

Phone payments can be made by bank account, debit card or major credit card, and payments are posted to your account immediately.

Please have your 17-digit Frontier account number from your bill when you call.

How to pay in person

We accept payments in person through authorized locations across the U.S. Visit CheckFreePay to find a location near you.

Note: A $1.50 fee applies. You can pay in person by cash, check or money order, and payments are posted to your account the next business day.

Payment help and support

How do I add or update a payment method online?

  1. Sign in to your account.
  2. In the My Bills tile, select Go to My Billing.
  3. In the Payment methods tile, select Manage payment methods.

Adding a payment method

  1. Select Add new in the Saved payment methods tile.
  2. Select your payment type.
  3. Enter your payment information. If you want to set this payment method as your default payment method, check Set as default payment method.
  4. Accept the terms and conditions.
  5. Select Add.

Your payment method will now appear as an option under Saved payment methods.

Note: To change your saved bank account, select Delete next to the account, then create a new bank account following the instructions above.

Updating a payment method

  1. Select the pencil icon next to the payment method you want to edit.
  2. Edit your payment method’s details.
  3. Select Save Changes.

    How do I edit a scheduled payment online?

    1. Sign in to your account.
    2. In the My Billing drop down, select Billing History.
    3. Select the Payments tab.
    4. Select the pencil icon next to the scheduled payment you want to edit.
    5. Edit your scheduled payment amount, payment method or payment date.
    6. Select Save Changes.

    If you want to cancel your scheduled payment, select the trash can icon.

      How do I edit a scheduled payment in the MyFrontier app?

      1. Sign in to the app.
      2. Tap Billingthen History.
      3. Select the scheduled payment you want to edit. Tap edit payment.
      4. Change your payment amount, date or payment method. Tap update payment.

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        IN THIS ARTICLE
        • Auto Pay
        • How to make a one-time payment in the app
        • How to make a one-time payment with Express Pay
        • How to make a one-time payment online
        • How to pay by mail
        • How to pay by phone
        • How to pay in person
        • Payment help and support

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