Affordability Programs

Everyone deserves fast, reliable internet access. Find out if you qualify for discounted Frontier services.

Introducing

Verizon Forward

Now that Frontier has joined Verizon, eligible Frontier Fiber customers can access the Verizon Forward discount. Customers who participate in qualifying federal assistance programs, such as SNAP, may be eligible for discounted Frontier Fiber Internet. If you currently receive Lifeline benefits, you may already be eligible for Verizon Forward.
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A mature woman in a gray scarf sitting at laptop using Frontier Lifeline Services, a program to help make communications services more affordable for low-income consumers

Frontier Lifeline Services

Lifeline is a federal program to help make telephone services more affordable for low-income households. Services and availability vary by state. Learn more and see if you qualify.
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A smiling young girl sitting in front of a computer raising her hand as she participates in online school at home thanks to the Affordable Connectivity Program

New York Low Income Program

New York State allows certain qualified low-income individuals to get broadband service at a discounted rate. Qualified individuals can get 200 Mb Fiber Broadband for $19.99/mo. or Frontier Broadband internet for $14.99/mo. where available.
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Organizational funding and support

These programs help qualified schools, libraries, community organizations and healthcare providers get access to the internet.

California Teleconnect Fund

Gives a 50% discount on advanced communication services to qualifying California schools, libraries, health providers and community-based organizations.

E-Rate Program

Enables discounts for telecommunications, internet access and internal connections to eligible schools and libraries.

Rural Healthcare Program

Provides eligible rural healthcare providers and associated businesses with discounts on broadband connectivity and telecommunications services.

New and existing customers with Fiber 15 Internet, Fiber 30 Internet, Frontier Fiber 200, 500, 1 Gig, 2 Gig, 5 Gig, and 7 Gig who meet the program eligibility requirements may receive discounts on their internet service.

Yes! You can apply to Federal Lifeline, state Lifeline (in select states) and Verizon Forward programs to maximize your benefit.

The Verizon Forward program offers a monthly discount of up to $30 on your fiber bill. If you already receive other discounts — such as Auto Pay, Mobile + Home, or a Loyalty discount — those are counted toward the $30 total. This means your combined monthly discounts can be up to $30, and your Verizon Forward amount may adjust depending on any other discounts already on your account.

If you’ve been approved for the Verizon Forward program, you should receive an approval email with your enrollment number. Once your Frontier Fiber service is installed and active, chat with us and share your enrollment number. We’ll take care of adding it to your account. You can expect to see the Verizon Forward discount on your bill within 1–2 billing cycles.

The ACP (Affordable Connectivity Program) ended in April 2024 when federal funding expired. If you previously received an ACP benefit, your discount may no longer appear on your bill.

Now that Frontier has joined Verizon, eligible Frontier Fiber customers can access the Verizon Forward program, which was established to provide reduced-cost internet to eligible new or existing home internet customers. You may qualify if you participate in programs like Lifeline, SNAP, or WIC, or if you’ve received a Federal Pell Grant within the past year.