Request New Mailing Boxes

If you haven't received your return equipment box(es) and label(s) within 5–7 days of speaking with a Frontier representative, or the box(es) you received is damaged:

  • Visit and enter your account number.
  • Follow the instructions to receive another return mailer.
Go to for your prepaid mailers.
Still need help? Call 1.800.921.8101 or Live Chat

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