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Several Ways to Pay


We make it as easy as possible for you to pay your bill by offering a wide variety of payment options, including online, by mail, in person, by phone, and by Auto Pay.

Problem Paying Your Bill?
If there's going to be a problem paying your bill by the day it is due, for any reason, give us a call! We will work with you to help prevent you from losing your services.

The Collections Department can also help with payment arrangements by calling 1.800.921.8105.



How To Pay Fee Payment Posting Schedule Additional Information
Pay Online
Sign In to your account
No Fee Pending payment is displayed immediately. Balance updated next day for credit card payments and next business day for checking account payments. Pay online and take control of your account. Manage payment methods, sign up for Auto Pay and paperless billing.

Acceptable Payment Methods: Checking Account (ACH Payment), Debit Card, Credit Card (Visa, MasterCard, Discover, AMEX)
Use Express Pay No Fee Pending payment is displayed immediately. Balance updated next day for credit card payments and next business day for checking account payments. Acceptable Payment Methods: Checking Account (ACH Payment), Debit Card, Credit Card (Visa, MasterCard, Discover, AMEX)
MyFrontier App
Download the App
No Fee Pending payment is displayed immediately. Balance updated next day for credit card payments and next business day for checking account payments. Pay your bill through the MyFrontier mobile app and take control of your account. Read how to use it.

Acceptable Payment Methods include: Checking Account (ACH Payment), Debit Card, Credit Card (Visa, MasterCard, Discover, AMEX)
Pay By Phone
1.800.801.6652
$3.50 Payment is posted to account one hour after it's received. To pay by phone, call automated payment service at 1.800.801.6652 and have your account number ready.

Acceptable Payment Methods: Checking Account (ACH Payment), Debit Card, Credit Card (Visa, MasterCard, Discover)
Pay By Mail
Frontier Communications
PO Box 20550
Rochester, NY 14602-0550

Overnight Address:
Frontier Communications
63 Stone Street, 2nd Floor
Rochester, NY 14646-0400
No Fee Payment is posted to account after 5:30 p.m. on day received. To pay by mail, send a check or money order to the address shown here. Make sure to include your payment stub and your account number on your check or money order.
Pay in Person
(Agent Locations)

Find a Payment Location
$1.50 Payment is posted to account next business day. We have a large network of nearly 25,000 locations where you can pay your bill in person. These include national retailers, convenience and grocery stores and many more.

Acceptable Payment Methods: Cash, Check, Money Order.

CheckFreePay | Find a Retail Store
Pay in Person
(Select Frontier Retail Stores)

Find a Payment Location
No Fee Payment is posted to account next business day. To pay in person, visit the nearest Frontier retail location that accepts payments as not all stores accept payments. Acceptable Payment Methods include: Cash, Check, Money Order.

Find a Retail Store
Still need help? Call 1.800.921.8105 or Live Chat

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