Change Your Auto Pay Settings

If you cannot change your Auto Pay settings as shown below, skip to Step 6.

  1. Sign in to My Account and select Manage Auto Pay from the My Payments menu
  2. Select Edit next to the words Manage Auto Pay
  3. Choose an existing payment method or add a new one
  4. Update your email address (optional)
  5. Select the checkbox to accept Frontier’s Terms and Conditions, and then select the Update button
  6. If you set up Auto Pay for the first time over the phone, you’ll see this message:
    This Auto Pay rule cannot be modified online because it was set up over the phone. To change this rule, please cancel it and set up a new Auto Pay.
  7. Select Cancel Auto Pay, then select the Cancel Auto Pay button to confirm

To create your new Auto Pay settings, go to step 1 of Set Up Auto Pay.

Still need help? Call 1.800.921.8101 or Live Chat

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