Pay Online
Log in to My Account or the My Frontier app to make a payment. If you don't have a log in, use Express Pay. For easier monthly payments, set up Auto Pay.
- No fee.
- Pay by checking account, debit card or major credit card.
- Payment is marked "Pending" immediately and posted to your account the next day for credit card payments or the next business day for checking account payments.
- Note: If you sign up for Auto Pay, your automatic payments will begin with your next bill. If you need to make a payment right away, log in and click Make A Payment in the My Payments menu.
Pay by Phone
Use our automated system at 1.800.801.6652 or speak with an agent at 1.800.921.8101, option 3. Have your Frontier account number handy.
- $3.50 fee may apply when using the automated system; a fee may also apply when an agent assists you.
- Pay by checking account, debit card or major credit card (but not American Express).
- Payment is posted to your account the same day.
Pay in Person
Find a Frontier retail store or agent location near you that accepts payments.
- $1.50 fee at agent locations. Some retail stores charge a fee. Check your store for details.
- Pay by cash, check or money order.
- Payment is posted to your account the next business day.
Pay by Mail
Send your payment and payment stub to:
Frontier Communications
PO Box 740407
Cincinnati, OH 45274-0407
- No fee.
- Pay by check or money order made out to Frontier Communications.
- Payment is posted to your account after 5:30 p.m. on the day it is received.
- If you need to make an overnight payment, send to:
Frontier Communications
5050 Kingsley Drive
Cincinnati, OH 45227-1115
