You have the options to pay online, by mail, in person, by phone, and to set up Auto Pay.
| Set Up Auto Pay | Edit your Auto Pay settings to use your Checking Account (ACH Payment), Debit Card, or Credit Card (Visa, MasterCard, Discover, AMEX). Choose the date to pay each month, and never worry about a late fee or a missed payment. Follow the instructions to sign up for Auto Pay. No Fee |
| Pay Online | Use your Frontier ID to log in and pay through your Checking Account (ACH Payment), Debit Card, or Credit Card (Visa, MasterCard, Discover, AMEX). Pending payment is displayed immediately. Balance updated next day for credit card payments and next business day for checking account payments. Follow the instructions to get started paying online. No Fee |
| Use Express Pay | Express Pay is an easy way to make a one-time payment without logging in to your account. Pending payment is displayed immediately. Balance updated next day for credit card payments and next business day for checking account payments. Acceptable Payment Methods: Checking Account (ACH Payment), Debit Card, Credit Card (Visa, MasterCard, Discover, AMEX) No Fee |
| MyFrontier App Download the App |
Pay your bill through the MyFrontier mobile app. Make a payment through your Checking Account (ACH Payment), Debit Card, or Credit Card (Visa, MasterCard, Discover, AMEX). Pending payment is displayed immediately. Balance updated next day for credit card payments and next business day for checking account payments. No Fee |
| Pay By Phone 1.800.801.6652 (automated service) |
To pay by phone, call automated payment service at 1.800.801.6652 and have your account number ready. Pay through your Checking Account (ACH Payment), Debit Card, or Credit Card (Visa, MasterCard, Discover) $3.50 fee may apply |
| Pay By Mail Frontier Communications PO Box 740407 Cincinnati, OH 45274-0407 |
Send a check or money order to the address shown here. Make sure to include your payment stub and your account number on your check or money order. Overnight Address Only: Frontier Communications 5050 Kingsley Drive Cincinnati, OH 45227-1115 Payment is posted to account after 5:30 p.m. on day received. No Fee |
| Pay in Person (agent locations) Find a Payment Location |
Our large network of nearly 25,000 locations where you can pay your bill in person includes national retailers, convenience and grocery stores and more. Pay by cash, check, Money Order. CheckFreePay | Find a Retail Store Payment is posted to account next business day. $1.50 fee |
| Pay in Person (select Frontier retail stores) Find a Payment Location |
Find the nearest Frontier retail location that accepts payments. You can pay by Cash, Check, or Money Order: Payment is posted to account next business day. No Fee* * Some exceptions. See your nearest store for details. |
| Agent-Assisted Payment 1.800.921.8101 option 3 |
To pay with agent assistance, call 1.800.921.8101 and select option 3. Have your account number handy. You can pay by Checking Account (ACH Payment), Debit Card, or Credit Card (Visa, MasterCard, Discover, AMEX) Pending payment is displayed immediately. Balance updated next day for credit card payments and next business day for checking account payments. A fee may apply |
Late Payment
If there's going to be a problem paying your bill by the day it is due, for any reason, give us a call! We will work with you to help prevent you from losing your services.
The Collections Department can also help with payment arrangements. Call 1.800.921.8105.
