4 Payment Options

Pay Online

Log in to My Account or the My Frontier app to make a payment. If you don't have a log in, use Express Pay. For easier monthly payments, set up Auto Pay.

  • No fee.
  • Pay by checking account, debit card or major credit card.
  • Payment is marked "Pending" immediately and posted to your account the next day for credit card payments or the next business day for checking account payments.
  • Note: If you sign up for Auto Pay, your automatic payments will begin with your next bill. If you need to make a payment right away, log in and click Make A Payment in the My Payments menu.

Pay by Phone

Use our automated system at 1.800.801.6652 or speak with an agent at 1.800.921.8101, option 3. Have your Frontier account number handy.

  • $3.50 fee may apply when using the automated system; a fee may also apply when an agent assists you.
  • Pay by checking account, debit card or major credit card (but not American Express).
  • Payment is posted to your account the same day.

Pay in Person

Find a Frontier retail store or agent location near you that accepts payments.

  • $1.50 fee at agent locations. Some retail stores charge a fee. Check your store for details.
  • Pay by cash, check or money order.
  • Payment is posted to your account the next business day.

Pay by Mail

Send your payment and payment stub to:
Frontier Communications
PO Box 740407
Cincinnati, OH 45274-0407

  • No fee.
  • Pay by check or money order made out to Frontier Communications.
  • Payment is posted to your account after 5:30 p.m. on the day it is received.
  • If you need to make an overnight payment, send to:

    Frontier Communications
    5050 Kingsley Drive
    Cincinnati, OH 45227-1115


To speak to our billing department, call 1.800.921.8101.
To make payment arrangements, call 1.800.921.8105.

Still need help? Call 1.800.921.8101 or Live Chat

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