Install and Set Up Frontier Secure PWD

Before you install Frontier Secure PWD:

  • Be ready to create a master password. This password is the gatekeeper to all your password data.
  • Choose a unique, hard-to-guess master password to keep all your passwords safe. Do not use this master password for any other online account password.
  • If you forget your password, we cannot recover it for you. To avoid losing your master password, please see QR Recovery Code.
  • To install Frontier Secure PWD, log in to your account. Click the Password Manager tab and follow the instructions below for your device.
Your Device Install Secure PWD
PC (Windows 7 or later)
  1. From the Password Manager tab, click Install Now.
  2. Click the link to download the .msi installation package to your computer.
  3. Double click the downloaded .msi file and follow the prompts on your screen.
  4. When installation is complete, log in using your Frontier Secure credentials and create a master password.
Mac (OS X 10.11 or later)
  1. From the Password Manager tab, click Install Now.
  2. Click the link to download the .msi installation package to your Mac.
  3. Double click the downloaded .msi file and drag the application icon on top of the installation folder.
  4. Follow the prompts on your screen.
  5. When installation is complete:
    • Launch the app from your Finder Applications list
    • Log in using your Frontier Secure credentials
    • Create a master password
Android device (4.0 or later)
  1. Search for Frontier Secure PWD from Frontier Communications on Google Play.
  2. Download and install the app on your device.
  3. Log in using your Frontier Secure Credentials.
  4. Type a master password when prompted, and Repeat Master Password.
  5. Tap Get started, and you are ready to start using Frontier Secure PWD.
iOS device (9 or later)
  1. Search for Frontier Secure PWD from Frontier Communications in the App Store.
  2. Download and install the app on your device.
  3. Log in using your Frontier Secure Credentials.
  4. When prompted, type in a Master Password, and Repeat Master Password.
  5. Tap Done and you're ready to start using Frontier Secure PWD.
Still need help? Call 1.888.620.3663 or Live Chat

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