Your Frontier email account is provided through Frontier's partnership with Yahoo. Yahoo and AOL have come together as Oath, a part of Verizon, and have a new Terms of Service and Privacy Policy. Please read and accept the Terms of Service and Privacy Policy so you can continue using your Frontier email with no interruptions. The following information comes from Oath. Thank you for reading.


To help you understand some of the key updates, we've put together a summary below as well as a description of what tools are available to you to manage your data and experience within Oath's house of brands. Please note that this summary is not exhaustive and we encourage you to review the updated versions of our Terms of Service and Privacy Policy. Those terms and not this summary will govern your relationship with Oath.

Terms of Service Updates Summary
  • We've added a mutual arbitration clause. Hopefully, disputes will never be an issue, but in the case of one, this allows a third-party arbitrator to help us resolve them. We've also added a class action waiver. These provisions are an important part of our relationship with you, so please read them carefully.
  • We've specified the legal entity that provides each service to you. For some services, this may be a different entity than the entity that previously provided the service. We've also reserved the right to transfer the providing entity for each service in the future.
  • General provisions that apply to billing, auto-renewal, and refunds have been added. Unless the additional terms for a service override the Terms of Service, these provisions apply to your use of our paid services.
  • Applicability of Terms. If you are using our services on behalf of another account owner (e.g., as an administrator, consultant or analyst) or on behalf of a company, business or other entity, the Terms of Service apply to your activities and are binding on the account owner or entity.
  • Indemnity for Non-Personal Use. If you are using our Services on behalf of a company, business or other entity, or if you are using our Services for commercial purposes, we've added an indemnity provision, which requires you and the entity to protect us against certain legal actions.
  • We've updated our choice of law and forum provisions. New York law now governs and New York, New York is the designated forum.
Privacy Policy Updates Summary
  • We've made it more readable! We took care to make it easier for you to understand our services and our privacy practices.
  • We've updated how we collect and use data. We've updated some of the ways we collect and analyze user data in order to deliver services, content, and relevant advertising to you and protect against abuse. This includes:
    • Analyzing content and information (including emails, instant messages, posts, photos, attachments, and other communications) when you use our services. This allows us to deliver, personalize and develop relevant features, content, advertising and services
    • Linking your activity on third-party sites and apps with information we have about you
    • Providing anonymized and aggregated reports to other parties regarding user trends
  • New information regarding personalization. We've included new information explaining how we combine data among our services and across your devices and Oath accounts. This allows us to provide more personalized content and services.
  • We've updated user choices. We've provided additional information about your choices when using our services, and given you control in our Privacy Controls section.
What You Need To Do

We have designed these changes to help improve your experience with Oath and its brands. To review and agree to the new Terms of Service and Privacy Policy, please click the button below. These changes go into effect as soon as you consent.

Review and agree to new Terms of Service and Privacy Policy

Please note that although our services will continue to be available under the existing terms for now, you will eventually need to agree to the new Terms of Service and Privacy Policy in order in order to continue to use our services. If you have any questions or need additional help, please refer to these Frequently Asked Questions.

Thank you for your continued loyalty and support.

Sincerely,

Oath

FAQs

Yahoo is now part of Oath, a dynamic house of global brands. Oath strives to create a passionate and engaged community of users by building content and products that inspire and entertain the world. As part of this collaboration, we're launching a single Privacy Policy and Terms of Service for Oath to help you understand our practices.
As of 25 May 2018, Yahoo will follow the Oath Terms of Service and Privacy Policy. As part of this collaboration we will be sharing some user information within Verizon, which will enable us to integrate our business to improve your experiences.
If you access Oath services as a signed-in user (e.g. you have an account and sign-in to access services like Messenger, Yahoo Mail and others) you will need to agree to the new Oath Terms of Service and Oath Privacy Policy. These changes take effect for signed-in users as soon as they agree. Until you agree your account will remain under the legacy Yahoo Terms and Privacy Policy. Eventually, you will need to agree to continue accessing your account.

If you access Oath services via a signed-out state (e.g., services where an account and sign-in are not required like Yahoo Search), the new Oath Terms and Service and Privacy Policy will apply to you as of 25 May 2018.
Your information is used to continually deliver innovative, engaging and entertaining products and services to you, consistent with the new Oath Privacy Policy. We believe that we can more efficiently deliver a better experience to you by sharing user information across the various Oath brands. We will use this information to integrate and improve our services, provide more relevant advertising and content, as well as for other purposes disclosed in the Oath Privacy Policy.
We share user information only in limited circumstances, including among Oath affiliates; our trusted partners who work on behalf of or with Oath based on our directions and in compliance with appropriate confidentiality measures; our advertising, analytics and business partners; and as otherwise disclosed in the Oath Privacy Policy.
Our commitment will always be to to put our users first. We strive to be transparent about how we collect and process your information, keep your information secure and provide you meaningful choices.
One benefit of simplifying under a single Privacy Policy is that we now offer all of your choices in one place. For example, your ad personalisation opt-out preferences will be shared and honoured across Oath's ad systems. To learn more about the choices we offer and to exercise control over your information, please visit our Privacy Controls section.
Below is a list of some of the key updates in the Terms of Service. This summary is not exhaustive, so we encourage you to review the full, updated version of the Terms of Service here.
  • We've added a mutual arbitration clause, which applies to U.S. users and Latin American users outside of Brazil. Hopefully, disputes will never be an issue, but in the case of one, this allows a third-party arbitrator to help us resolve them. We've also added a class action waiver. These provisions are an important part of our relationship with you, so please read them carefully.
  • We've specified the legal entity that provides each service to you. For some services, this may be a different entity than the entity that previously provided the service. We've also reserved the right to transfer the providing entity for each service in the future.
  • General provisions that apply to billing, auto-renewal, and refunds have been added. Unless the additional terms for a service override the Terms of Service, these provisions apply to your use of our paid services.
  • Applicability of Terms. If you are using our services on behalf of another account owner (e.g., as an administrator, consultant or analyst) or on behalf of a company, business or other entity, the Terms of Service apply to your activities and are binding on the account owner or entity.
  • Indemnity for Non-Personal Use. If you are using our Services on behalf of a company, business or other entity, or if you are using our Services for commercial purposes, we've added an indemnity provision, which requires you and the entity to protect us against certain legal actions.
  • We've updated our choice of law and forum provisions. For your use of our products and services governed by U.S. law, New York law now governs and New York, New York is the designated forum.
Still need help? Call 1.800.239.4430 or Live Chat

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