Find answers here to some of the most commonly asked questions. Here’s help for a forgotten username or password, how to create create additional email addresses, what to do if you can't send or receive email, and more.

Still need help? Call 1.800.239.4430 or Live Chat

Recommended Articles

Change My Password

You have different passwords to keep the functions of your Frontier account separate and secure. Your main Frontier ID password is only for billing and tracking your services. Other ...

Read More
Set Up Email in Other Programs

We've put together step-by-step instructions to help you set up your Frontier email account in a wide variety of email programs that you might be using. (Not sure? Find out how to tell ...

Read More
Enable SMTP Authentication

Once you've followed the instructions to set up your Frontier email account in the email program of your choice (see Set Up Email in Other Programs), you'll need to follow these ...

Read More