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Update Email Username and Password

If you decide to change your Frontier email address (username) and/or password, you'll need to store that new information in your email program. Here are instructions and videos to show you how to do this in several email programs. If you use a different email program, the videos may still be helpful to you.

To update or change your username in Mac Mail:

  1. Launch Mac Mail and click Mail in the top menu.
  2. Click Preferences.
  3. Enter your full email address in the User Name field. If your password has changed, enter your new password in the Password field.
  4. Close the Accounts window and Save your changes.

Be sure to watch the  Updating Username in Mac Mail video.

To update or change your username in Microsoft Outlook:

  1. Launch Outlook and click Tools in the menu at the top of the screen.
  2. Click Account Settings.
  3. Click the email account that you are updating and then click Change.
  4. Enter your full email address in the User Name field. If your password has changed, enter your new password in the Password field.
  5. Click Next > Finish > Close.

Be sure to watch the  Change Username in Windows Outlook video.

To update or change your username in Mozilla Thunderbird:

  1. Launch Thunderbird and click the menu icon in the top right corner. (It looks like 3 lines, one on top of the other.)
  2. Click Options, then Account Settings.
  3. Click Server Settings on the left.
  4. Enter your full email address in the User Name field.
  5. Click OK, and click OK again at the prompt.
  6. If you are prompted, enter your password and click OK.

Be sure to watch the  Updating Username in Mozilla Thunderbird video.

To update or change your username in Windows Live Mail:

  1. Launch Live Mail and click Accounts in the menu at the top of the screen.
  2. Click Properties and then click the Servers tab.
  3. Enter your full email address in the Email username field. If your password has changed, enter your new password in the Password field.
  4. Click Settings and verify that Use same settings as my incoming mail server is selected and click OK.
  5. Click Apply and then click OK.

Be sure to watch the  Updating Username in Windows Live Mail video.

Still need help? Call 1.800.239.4430 or Live Chat

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