Advanced Topics

Once you've mastered the basics of Frontier Mail, you can move on to more advanced topics and enjoy even more benefits.

Add Another Email Account

To add an external account (such as Gmail or ATTmail) to your Frontier Mail account:

  1. Log in to the  Frontier Account Editor* with your main Frontier, FrontierNet, Citilink, CTAZ, Newnorth, Epix, or GVNI email address.
  2. Click Preferences > Accounts > Add External Account.
  3. In the External Account Settings section of the page, enter your External Account's email address in the Email address field.
  4. Enter a name for your External Account in the Account Name field.
  5. Select the appropriate Account type (POP3 or IMAP).
  6. Enter the Username, Email Server (POP3 or IMAP) and password.
  7. Choose to either download messages to your Inbox or to a folder with the same name as your External Account.
  8. Click Save under Preferences.
  9. When complete, you will see a success message. Click OK.

Note: You must use your main email account username/password to connect to the Internet. Once you have logged in with this account, you may then use your main or any additional email account(s) to access email.

* You must be on the Frontier network in order to access the Frontier Account Editor. If you are in a hotel or at the office, you may not be able to access the Frontier Account Editor.

Forward My Email

You can forward your email to another address if you need to. Even better, you can still receive your messages in your Frontier inbox. To enable this feature:

  • Log in to the  Frontier Account Editor* with your main Frontier, FrontierNet, Citilink, CTAZ, Newnorth, Epix, or GVNI email address.
  • Click Preferences > Mail.
  • Enter the desired email address in the Forward a copy to: field in the Receiving Mail portion of the page.
  • Select the Don't keep a local copy of message box if you do not wish to receive a copy of your email message on the account from which you are forwarding mail.
  • Click Save.

* You must be on the Frontier network in order to access the Frontier Account Editor. If you are in a hotel or at the office, you may not be able to access the Frontier Account Editor.

Retrieve Email from Anywhere

You can check your Frontier Mail account while you're away from home on any computer or device with Internet access. Simply browse to  webmail.frontier.com, enter your email address and password, and click Log In. Your email will appear directly on the web page. You can send and receive messages from this page, as well as delete messages directly from the mail server.

Frontier Mail Premium Account

Frontier Mail Premium is an online-based email service currently available for Residential Internet users only. The service offers:

  • 5GB of storage
  • An online calendar
  • A powerful search capability—search your email or search the Web.
  • Simple access, organization, and navigation from any computer at any time!
  • Fast and easy interaction with key applications (Maps, Calendar, Address Book)
  • Quick links to Frontier services
  • No advertisements!

If you are a Frontier Residential customer and would like a Frontier Mail Premium account, chat with us online or give us a call.

Still need help? Call 1.800.239.4430 or Live Chat

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