Support Wizard

Delete content on the DVR to make room for more.

Try again to record a new program.

Let’s reboot the DVR to clear up any issues.

Here’s how easy it is to reboot:

• If your DVR has a Power button, hold it in for 15 seconds.
• If there is no Power button, unplug the unit for 30 seconds, and then plug it back in.

We're glad the Support Wizard was able to help you resolve this issue.

We’re sorry you’re having problems. If this has not resolved your issue we can help you. Please chat with us for assistance.