Identity Protection has two key parts: Personal Information Monitoring and Credit Bureau Monitoring and Reporting. With Identity Protection, you get the following features and support:
Credit monitoring
Monitors your credit reports and credit score from each of the three major bureaus (Experian®, Equifax®, and TransUnion®) alerting you of key changes that could be early indicators of fraud
Dark Web Monitoring
CyberAgent® Dark Web Monitoring alerts consumers if a threat to their identity is found on the dark web and other known malicious sites.
SSN Trace Monitoring
You will receive a notification if your SSN is used to access credit, make purchases, commit crimes, and if a new name, nickname, or address becomes linked to your SSN.
Identity Theft Insurance
Up to $1M in Identity Theft Insurance reimburses you for eligible out-of-pocket identity restoration expenses, including legal fees, childcare and elder care costs, and even loan reapplication fees.
Full-Service Restoration
Recover from an identity theft event more quickly with the support of certified restoration specialists. Our bilingual agents help guide you through the process of restoring what is rightfully yours.
Lost Wallet Assistance
Identity Protection gives you a digital wallet where you can easily save and store your payment and identification information. If your physical wallet is lost or stolen, you can quickly replace and cancel cards.
Child Social Media Alerts
Sharing too much personal information on social media can risk a child’s identity, safety, reputation, and expose them to bullying. If your child posts something questionable on social media, you’ll get an alert.
Additionally, your whole family can be protected with the optional Identity Protection Family Add-On. This provides full coverage for an additional adult and protection for up to 10 dependent children.
To be fully protected, it is important to not only order Identity Protection, but also to access your account and enter your personal information and financial accounts.
To order
After ordering Identity Protection, you’ll receive two emails. The first will confirm your subscription and contain links for support and other important services. The second will invite you to login to the Identity Protection portal and will contain a link for you to connect.
You can also access the portal directly as described below. The enrollment steps vary depending on how you ordered Identity Protection.
If you ordered by phone
If you ordered online
For help enrolling or setting up an Identity Protection account
Contact the Frontier Secure Support CenterManaging and resolving an identity theft event notification
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