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YouTube TV support

Get help with your YouTube TV subscription and answers to frequently asked questions.


How do I activate YouTube TV?

Watch this quick video or follow the step-by-step instructions below to activate YouTube TV on your own.

Need some extra help with installation? Book a professional to set up and activate your YouTube TV subscription and devices through our partner, HelloTech.

video

How to activate my YouTube TV account

A step-by-step guide for Frontier customers to activate their YouTube TV account and ensure they take advantage of Frontier’s special pricing & enjoy the convenience of a single bill.

Step One: Locate your YouTube TV activation link

Email inbox

  1. Open the email service for the email address you used during checkout.
  2. In the search bar, type "Complete your YouTube TV account set-up" to find the activation email.
  3. Select the link in the email to start activation.

Text message

  1. On your smartphone, open the application you use to send text messages.
  2. Look for a message from 70994 titled "Frontier: Thank you for ordering YouTube TV. Activate and start streaming now by visiting [LINK]." The link included in the text message will be personalized to you.
  3. Open the text message and select the link to start activation.
Once you select the activation link, you'll be taken to another page where you'll be asked to sign in to your Google account.

Step two: Sign in with your Google account

You need a Google account to use YouTube TV. If you don’t have a Google account, create one here. Then proceed to the steps below.

Note: If you have a Google account and previously used it for a free trial or subscription to YouTube TV, you can't use it to activate your discounted service through Frontier. You’ll need to create a new account here.

If you have a Google account and you've never used it for a free trial or subscription to YouTube TV, you can proceed to the steps below.

  1. Select Sign in with Google.
  2. Enter your username and password.

    3. An authorization screen will appear, asking for permission to allow us to start, and add, or remove paid subscriptions to your YouTube account.

  3. Select Allow

    4. After you allow Frontier access to your Google account, you’ll be taken to a page that gives you an overview of your special savings and monthly payment.

Step three: Activate your YouTube TV subscription

  1. Select Activate Now
  2. Congrats! You've activated your YouTube TV subscription and are ready to set up YouTube TV on your preferred streaming device.

How do I set up and watch YouTube TV on my devices?

There are several ways to watch YouTube TV including your connected TV, computer, and mobile device. Learn how to set up and watch YouTube TV on your device:

Troubleshoot video streaming issues

Visit the YouTube TV support center to get troubleshooting tips for your mobile device, computer, supported smart TV, media player, or game console.
Get support

NFL Sunday Ticket support

Purchased NFL Sunday Ticket and need help activating your subscription or learning how to watch NFL Sunday Ticket? Visit the NFL Sunday Ticket support page to get support.

YouTube TV FAQs

General

How many people and devices can use it?

You can watch YouTube TV on 3 devices at the same time. You can share your subscription with up to 6 accounts in your household.

Do I have to be in my home to use it?

No, you can watch YouTube TV anywhere on any connected device and platform within the United States. However, you must log in to YouTube TV from your home address at least once every 3 months (90 days) or you will not be able to access your YouTube TV services.

Can I add or remove additional YouTube TV services?

Yes, you can add or remove additional YouTube TV services at any time directly through YouTube TV. Some restrictions may apply.

Who is eligible to sign up for YouTube TV through Frontier?

New and existing Frontier internet customers who aren’t current YouTube TV subscribers can sign up for YouTube TV through Frontier.

When does my service begin?

Once you've completed your YouTube TV activation, you can begin streaming.

YouTube TV Billing

How much does YouTube TV cost?

Pricing may vary based on plan and discounts. Select here to learn about current prices and packages.

Are there any discounts when I sign up for YouTube TV with Frontier?

Yes, you may qualify for a discount to the YouTube TV Base Plan if you are new to YouTube TV and have Frontier Internet service suitable for streaming. You can see our current offers and eligibility at frontier.com/shop/tv.

Is there a contract?

No, there's no contract for YouTube TV. It's a monthly subscription, and you can cancel your service at any time.

How will I see YouTube TV charges on my bill?

You’ll find your YouTube TV charges on your Frontier bill under “Other Service Charges and Credits” in the “Details” section.

Will I be taxed on my YouTube TV service?

As a YouTube TV subscriber you may see sales or communications taxes on your YouTube TV monthly bill, depending on state and local tax laws in your location. Tax rates and types can vary by state, territory or city, and are based on current rates at the time of your monthly charge.

Watching YouTube TV

What channels does YouTube TV offer?

YouTube TV lets you stream live must-see shows and movies, as well as local sports and news on ESPN, Disney Channel, FX, ABC, CBS, FOX, NBC and more. To find out which networks are available in your home area, enter your home zip code at tv.youtube.com/welcome.

Can I watch on other devices?

Yes, you can watch YouTube TV on any 3 devices at the same time.

  • TV: Use the YouTube TV app available with your smart TV, Chromecast, Roku, Apple TV, Fire TV and gaming consoles.
  • Mobile devices: Use the YouTube TV mobile app on most smartphones and tablets.
  • Computer: Visit tv.youtube.com to watch in most web browsers.

If I’m watching content on one device, am I able to continue that same content on another device?

Yes, if you’re logged in to the same account on both devices.

I’m trying to watch local channels, but YouTube TV thinks I’m in a different location. How do I get help?

  1. On your mobile device, go to tv.youtube.com/verify.

    If you’re not logged in, you’ll need to sign in with the Google username and password you use for YouTube TV.

  2. Allow the website to access your device’s location and update your current playback area.

What are my search options on YouTube TV?

You can search movies and shows by program, network, actor or director. You can also browse the Live TV guide.

IN THIS ARTICLE
  • How do I activate YouTube TV?
  • How do I set up and watch YouTube TV on my devices?
  • Troubleshooting video streaming issues
  • YouTube TV general FAQs
  • YouTube TV billing FAQs
  • Watching YouTube TV FAQs

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