Will someone need to come to my property?

If needed, a Frontier representative may be required to visit the property.

What happens if my claim is denied?

If your claim is denied, an explanation of the appeals process will be provided.

What happens if I notice damage after your crew has left the area?

Please submit a new damage claim form.

How to report damaged property or file a damage claim

Frontier customers and non-customers can submit a Damage Claim form to report any damage to their property caused by Frontier.

If this is an emergency or hazardous situation, please contact your local authorities.

Start your damage claim

start

FAQs

You can report damage to your property by submitting a damage claim form.

A Frontier agent will contact you within three business days to discuss your claim.

Frontier is committed to resolving each damage claim received as quickly as possible. Submitting all supporting documentation (times, locations, pictures, etc.) will ensure your report is handled without delay.

Landscaping, personal property, equipment and physical structures.

A Frontier agent will contact you within three business days to discuss your claim.