Accessible TV

Fiber TV and Frontier TV offer accessibility solutions for our customers with disabilities
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A young woman sitting on her couch listening to TV with headphones on

Audible navigation

In our commitment to providing the highest quality in TV entertainment, we have made it even easier to access our programming with the introduction of audible navigation. This feature allows you to navigate through the system using voice prompts. The talking guide is available in English and Spanish.

Learn how to enable these features on:


Frontier DVR
Frontier TV
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Descriptive video service

To help you better enjoy your favorite programming, descriptive video service provides a narrative during your show’s key visual elements. Narration incorporates natural pauses during program dialogue for a rich, entertainment experience.*

Learn how to enable these features on:


Fiber TV
Frontier TV
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Closed caption

Access ForMe Rewards and manage your account, payments, and services anytime, anywhere with the MyFrontier app. Just scan the QR code with your mobile device to download the app today. Closed Captioning subtitles the audio portion of a video program providing on-screen text for dialogue, narration and sound effects. The Closed Captioning icon is present on programming when captions are available.

Learn how to enable these features on:


Fiber TV
Frontier TV

FAQs

Follow these steps to enable Audible Navigation:

  1. Select Menu button
  2. Press up arrow to select Settings
  3. Press right arrow three times to select System
  4. Press down arrow twice to select Accessibility
  5. Press right arrow to select Audible Navigation
  6. Press down arrow to select On
  7. Press Ok button to save
  8. Press Exit button
  9. To turn voice navigation off, follow same steps above

Follow these steps to enable Audible Navigation:

  1. Select Menu button
  2. Press arrow down four times to select Options
  3. Press Ok button
  4. Press down arrow twice to select Audio/language
  5. Press right arrow six times to select Audio Navigation
  6. Press Ok button
  7. Press right arrow to select Enabled
  8. Press Ok button
  9. Press left arrow to select Done
  10. Press Ok button to save
  11. To turn audible navigation off follow same steps above, selecting the bottom option Disabled

Frontier DVR Experience Device Models: VMS1100, IPC1100, IP815W

Follow these steps to enable Descriptive Video Service:

  1. Press Menu
  2. Arrow Up to select Settings
  3. Press OK – You are now at the System Menu
  4. Arrow Right to Accessibility
  5. Arrow Right to Closed Captions
  6. Arrow Down to DVS
  7. Press OK
  8. Down Arrow to ON
  9. Press OK
  10. Press Exit to return to viewing TV

To enable and disable Closed Caption from the Fiber TV remote, press the asterisk (*) button.