Lifeline Program

Lifeline is a federal program dedicated to making phone and internet service more affordable for low-income households. This benefit provides eligible consumers with a monthly discount of up to $9.25 for phone, internet or bundled services.

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Do I qualify for lifeline?

You may qualify based on your income or by currently receiving benefits from a qualifying government program.

Choose how to apply for the program

Apply online

We’ll take you to the Lifeline online application. Texas residents must apply via Texas Lifeline.

Print & mail application

Download and print a PDF application. Simply fill out the form, and return your application by mail.

California residents

California residents must fill out a separate state Lifeline application.

California is now offering a pilot broadband program offering a greater discount when you choose Fiber 500, 1 Gig, 2 Gig, 5 Gig and 7 Gig plans.

California Lifeline Application

Check service availability

Once you’re approved, check to see if Frontier services are available at your address.

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Eligibility by state

Your state may offer additional Lifeline benefits. Select your state below for specific eligibility requirements.

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discount programs

Affordable Connectivity Program

Frontier is pausing ACP enrollments on 2/4/24 at 11:59 PM ET to ensure customers have time to successfully register by the government’s deadline of 2/7/24 for new ACP applicants.*

FAQs

Follow the instructions on the appropriate state page above to review the eligibility requirements and application procedures to apply. In CA and TX, the state administrator will verify and approve your application. In the other states, the National Verifier will verify and approve your application.

Once you are a Lifeline participant, you must renew your participation annually through the recertification process. The state Lifeline administrator for CA and TX or the federal Lifeline Administrator in other states will attempt to prove your continued eligibility each year through eligibility databases and reach out to you if they need more documentation to prove your continued eligibility.

Your household may lose the Lifeline discounts if your household no longer qualifies, if someone else in your household is already receiving the discounts, if you violate the Lifeline Program’s rules, and/or do not successfully complete the recertification process on an annual basis.