How to set up or manage Auto Pay

Auto Pay is the safe, secure and easy way to pay your Frontier bill each month. Set up Auto Pay with your preferred payment method and never miss a payment.

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How to sign up for Auto Pay

Learn how to sign up for Auto Pay in under 30 seconds.

How to set up or manage Auto Pay in the MyFrontier app

  1. Sign in to the app for Android or iPhone
  2. Tap Billing then Manage
  3. Tap the toggle next to Auto Pay to turn it on or off
  4. Choose or add a payment method and agree to the terms and conditions
  5. Tap Save

How to set up Auto Pay online

  1. Sign in to My Account and choose Sign up for Auto Pay from the My Payments menu
  2. Choose or add a payment method and agree to the terms and conditions
  3. Select Sign up
    Note: Your automatic payments will begin right away unless your current bill is due within 24 hours. If you need to make a payment immediately, select Make a Payment in the My Payments menu.

    How to change your Auto Pay settings online

    1. Sign in to My Account and select Manage Auto Pay from the My Payments menu
    2. Select Edit next to the words Manage Auto Pay
    3. Choose an existing payment method or add a new one
    4. Update your email address (optional)
    5. Select the checkbox to accept Frontier’s Terms and Conditions, then select the Update button
    6. If you set up Auto Pay for the first time over the phone, you’ll see this message: “This Auto Pay rule cannot be modified online because it was set up over the phone. To change this rule, please cancel it and set up a new Auto Pay”
    7. Select Cancel Auto Pay then select the Cancel Auto Pay button to confirm

    How to turn off Auto Pay online

    1. To stop making automatic payments, Sign in to My Account and select Manage Auto Pay from the My Payments menu
    2. Select the Cancel Auto Pay link
    3. Select Cancel Auto Pay to confirm

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      IN THIS ARTICLE
      • How to set up or manage Auto Pay in the MyFrontier app
      • How to set up Auto Pay online
      • How to change your Auto Pay settings online
      • How to turn off Auto Pay online

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