How to set up or manage Auto Pay

Auto Pay is the safe, secure and easy way to pay your Frontier bill each month. Set up Auto Pay with your preferred payment method and never miss a payment.

How to set up or manage Auto Pay in the MyFrontier app

Sign in to the app for Android or iPhone.
Tap Billing then Manage.
Tap the toggle next to Auto Pay to turn it on or off.
Choose or add a payment method and agree to the terms and conditions.
Tap Save.

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How to set up Auto Pay online

Sign in to your account.
Select Go to My Billing in the My Bills tile.
Look for the tile that says Auto Pay is off. Select Set up Auto Pay.
Select or add a payment method and accept the Terms and Conditions.
Select Enroll.
A confirmation message will appear. Select the X in the upper right hand corner to close the message.

Note: Your automatic payments will begin right away unless your current bill is due within 24 hours. If you need to make a payment immediately, select Make a Payment in the My Payments menu.

How to change your Auto Pay payment method online

Change your Auto Pay payment method

Sign in to your account.
Select Auto Pay in the Quick links tile.
Look for the tile that says Auto Pay is on at the top of the page.
Select the pencil icon next to your payment method.
From the drop down, choose a saved payment method or add a new payment method.

Use a saved payment method

From the drop down, choose a saved payment method.
Select Save. Your Auto Pay payment method is now updated. You’ll receive an email confirmation confirming the change.

Add a new payment method

Select your payment type: Credit or debit card or Bank account.
Enter your payment method details. Select Set as default payment method.
Accept the Terms and Conditions.
Select Add.
A message will appear asking you to confirm that you want to use this payment method for Auto Pay. Select Yes.
Your Auto Pay payment method is now updated. You’ll receive an email confirmation confirming the change.

How to change your Auto Pay payment method in the app

Change your Auto Pay payment method

Sign in to the MyFrontier app.
Tap Billing then Manage.
Look for the tile that says Auto Pay is on. Select Edit.
From the drop down, choose a saved payment method or select Add Payment Method.

Use a saved payment method

From the drop down, choose a saved payment method.
Accept the Terms and Conditions.
Select Save.
Your Auto Pay payment method is now updated. You’ll receive an email confirmation confirming the change.

Add a new payment method

Select your payment type: Credit or debit card or Bank account.
Enter your payment method details. Select Save payment method as default.
Select Save.
Tap Billing.
Look for the tile that says Auto Pay is on. Select Edit.
From the drop down, choose the payment method you added.
Accept the Terms and Conditions.
Your Auto Pay payment method is now updated. You’ll receive an email confirmation confirming the change.

How to turn off Auto Pay online

Sign in to your account.
Select Auto Pay in the Quick links tile.
Look for the tile that says Auto Pay is on at the top of the page.
Select Turn off Auto Pay.
A message will appear asking you to confirm your choice. Select Turn off Auto Pay. Auto Pay is now off.