It's fast, easy and convenient to see your bill and review any details of your services and charges any time you want. It just takes one click.
To manage your account be sure you have a Frontier ID. If you don’t have one, you can create it now.
Click Sign In at the top right corner of any frontier.com page.
Enter your Frontier ID email address and password and click the Sign In button. You’ll see your account summary beneath any special messages.
For a detailed description of each part of your bill, see Understand My Bill.
To view your bill in detail:
- Click View Current Bill at the bottom of your account summary, or
- Click Current Bill in the My Bills menu as shown in the image below.
Your bill is divided into sections for Frontier Monthly Service Charges, Other Service Charges and Credits, and Taxes and Other Charges. Click the plus sign next to any of these sections to expand them and see each line item. (See image below.)
The image below shows all three bill sections expanded. You’ll find details about your services and their exact cost in the Frontier Monthly Service Charges section.
Expecting to find a refund? Look in the Other Service Charges and Credits section. Wondering how much you’re paying for state and federal taxes? Check out the Taxes and Other Charges section.
You can view one year’s worth of bills by clicking Past Bills in the My Bills menu at the top of the page, as shown in the image below. You can click any date to download the PDF file. Store it on your computer to review anytime.
If you have questions about your past payments, click Payment History in the My Payments menu at the top of the page. (See image below.)
You’ll see a list of each payment, including:
- The payment date
- Payment status (Pending, Successful or Failed)
- The payment method you used
- A confirmation number, and
- The payment amount.
Log in to your account anytime with your Frontier ID to manage and understand your Frontier bill and services.