Phone customers: Learn how to troubleshoot phone issues.
The best way to stay informed during service outages is to add your mobile number to your account, then turn on SMS service alerts. You’ll get updates automatically any time you’re affected by a service outage.
If you don’t already have a verified mobile number on file, here’s how to add one.
Add your number in the MyFrontier app
Add your number in your Frontier account
Turn on service alerts in MyFrontier app
Turn on service alerts in your Frontier account
Don’t want to opt into ongoing service alerts? You can still get one-time updates by text/SMS during a service outage.
You can text again any time you want to check if your services are affected.
MSG & data rates may apply. Texts may be automated, msg frequency varies. Text STOP to 70994 to opt-out (a confirmation message may be sent). Subject to Frontier SMS Terms and Conditions and Privacy Policy.
If you have cellular service, you can access your account or pay your bill with the MyFrontier mobile app.
Share
Share